Welcome to Dylogics limited! This is our share2care.app privacy policy, which explains how we treat your personal information when you use our Services. It describes the types of personal information collected and created in connection with your use of our app share2care, how and why we use such information, who we share it with, and your legal rights. Unless otherwise indicated, this privacy policy (“Policy”) applies to all our websites, domains, apps, services, and features (the “Services”) in all geographies in which dylogics limited offers its Services. When you use our app, there are expectations for how you must respect and protect the privacy of other members. The dos and donts of using app are listed in our guidelines, Please read it. Violating the guidelines and terms and conditions may result in permanent removal of the member.
1. What is share2care
Share2care is the volunteers platform for trusted connections and the exchange of helpful information, goods, and services. We believe in building safer neighborhoods with stronger ties.
2. Who provides the Services and controls my information?
We use “share2care” here to refer to our Services and we also use “DyLogics limited”, “we”, “us”, and “our” to refer to the relevant registered company.
3. What information is collected?
When we provide the Services, we collect or receive information in several different ways. In many cases you choose what information to provide. Some information is required in order to use share2care and for us to provide the Services. We use this information for the purposes described further below.
3.1 From you, or with your permission.
We collect a variety of information from you when you provide it to us directly, when we request it from you, or when you give us permission to get it from a third party source. Here are some examples of these instances:
When you sign up for share2care, you provide your name, address, phone number, email address, and similar information. While contacting support you are providing us with your contact information and a description of the issue so we can respond.
If you want to connect and communicate with members about specific interests, you may share information about your interests. If you share goods or information you might post something on share2care. If you want to show where you are on your neighborhood map, or verify your address (where available), you can enable sharing this in your settings.s
3.2 From your browser and device.
Like nearly every other online service, we automatically collect technical information when you visit or use share2care or read a message from us. We collect information from your browser, or mobile device. This provides us with technical information when you use share2care as a visitor or a member, including:
Device data, which tells about the device you’re using, such as what type and model it is, its operating system and version, its unique identifier, crash data (if applicable), and what settings you’ve enabled. Your device and software settings affect what information your device makes available to us.
Log data, which is automatically recorded by our servers based on data sent by your app or browser. This typically includes the date and time you visited, the browser or app version you used (and its settings).
Cookie data, which comes from “cookies” (small data files stored on your computer or mobile device) and similar technologies. Cookie data helps us recognize you, remember your preferences, and personalize your experience.
4. How the information is used
We use the information we have to help us provide, operate, improve, understand, customize and support, our Services. We may also use the information we have for other purposes where permitted by law.
In order to enable us to operate and provide the Services, we use certain information to get you started on share2care:
we verify that you live at the address you gave us through a combination of your address and location of device.
To help you publish Content and view and respond to Content from other members
5. What are my choices?
You can manage and control choices you have regarding the sharing and visibility of your profile information, content and location information. You can modify these account settings at any time.
6. Is my information shared with third parties?
We share information with service providers, affiliates, partners, and other third parties where it is necessary to perform the Member Agreement, to provide the Services, or for any other purposes described in this Policy.
Link to privacy policy of third party service providers used by the app
Share2care is a platform for community to share helpful information with each other. To that end, we make the Content you post, such as posts, messages, and your profile information, visible to other members based on the information you have provided. By default, your name, address, and other information you add to your profile will be visible to all the members.
We may share your personal information if we have a belief that it is reasonably necessary to: (1) respond, based on applicable law, to a legal request (2) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; (3) protect our or others’ rights, property, or safety; (4) prevent physical injury or other harm to any person or entity, including you and members of the general public. For example, we may share your personal information with disaster relief agencies, first responders, and other individuals to facilitate disaster or emergency response efforts.
7. How long is my information kept?
We retain your information in our server logs, our databases, and our records for as long as necessary to provide the Services. We may need to retain some of your information for a longer period, such as in order to comply with our legal or regulatory obligations or to enforce our terms and conditions. If you decide not to verify your account and would like us to delete the information you provided, contact us.
8. Account security.
Share2care uses technical and organizational measures intended to keep your data secure, including using https on our web pages to reduce the risk of unauthorized interception of your communications during your visits to the website. However, the internet is not a fully secure environment and we cannot guarantee that your personal information won’t be intercepted or improperly accessed. Please ensure that you keep your password safe and do not share it with anyone.
9. What are my rights?
These rights are not absolute, are subject to exceptions, and we may be required or permitted by law to decline your request. Only you, a person that you authorise to act on your behalf, may make a verifiable request related to accessing or deleting your personal information.
You can access much of your Share2Care information by logging into your account. You may also request a description of the following information collected during the past 6 months: the categories of personal information we have collected about you, categories of sources from which the personal information is collected, the purpose for collecting or saving personal information.
Members can submit a verifiable request by contacting us. If you submit your request by contacting us, we will ask you to re-authenticate your identity, which may include re-entering your password or sending an email from the email address associated with your account. We reserve the right to require additional proof of your
10. Complaints
If you have a complain, please contact us and provide us with as much detail as possible about your complaint. We take all privacy complaints seriously and will assess any complaint with the aim of resolving it in a timely and efficient manner.
11. Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
12. Children’s Privacy
These Services do not address anyone under the age of 13. we do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. we will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of May, 2020
14. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at hello@share2care.app.